We try to dispatch orders the same working day (Monday to Friday). Orders received before 11.00 a.m (U.K time) will be dispatched that day. Please allow a little longer during busier periods.
In line with Royal Mail's continued price increases we have had to increase our postal charges accordingly and in some cases we now use 'My Hermes' within the U.K where orders fall into larger/heavier size brackets. Please note that we only use postal boxes and secure wrapping to ensure you receive your order in perfect condition.
Our U.K postal rates are applied per order and NOT per item:
UK 2nd Class Recorded Delivery £3.99 OR 1st Class Recorded Delivery £4.49 - sometimes we send larger items unrecorded or via an alternative courier due to the inherent cost.
UK Special Delivery (NEXT DAY) £8.90
Our international postal rates:
Worldwide 'International Signed-For' within Europe is £12.00 or £14.00 to the rest of the world, this charge is per order NOT per item. All jewellery items are sent using this service. It requires a signature upon delivery.
On heavier items such as bags, tins, cushions etc we will send your items via standard AIRMAIL as to send via 'International Signed for' would be monstrously expensive. We will contact you via email to confirm this before your order is posted. If you do require a recorded service please email us for a quote.
Your order will be despatched quickly, we aim for 1 working day. If you need to discuss any aspect of your order please email us at: firstname.lastname@example.org you will receive a reply very quickly. PLEASE check your junk/spam folder for the reply as often email clients filter our messages off.